Audit of New York City's MyCity System (Office of the New York City Comptroller, Audit Report on the Office of Technology and Innovation's MyCity System, December 30, 2025.)

Office of the New York City Comptroller, Audit Report on the Office of Technology and Innovation's MyCity System, December 30, 2025.

Current

Open at comptroller.nyc.gov

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What this source supports

The comptroller found incomplete governance and testing evidence and independently observed inconsistent chatbot responses, directly contradicting a guarantee that grounding in city information produces only accurate answers.

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Where it appears

Policy checks: 1
Policy reviews: 0
Public record: 0

Topic reviews: Government Accountability, Transparency & Term Limits

Accountability

Prepared by: OrlandoFirst.city
Last reviewed: July 24, 2026