research-report source

Volunteer Management Practices and Retention of Volunteers

A national survey of charities associated recognition, training and professional development, screening and task matching, a welcoming culture, and sufficient support resources with stronger volunteer retention; the observational design does not prove causation.

Reviewed July 24, 2026

Mark A. Hager and Jeffrey L. Brudney, Urban Institute, June 2004.

Dated

Open at urban.org (opens in new tab)
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A national survey of charities associated recognition, training and professional development, screening and task matching, a welcoming culture, and sufficient support resources with stronger volunteer retention; the observational design does not prove causation.

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Topic reviews: Volunteerism & City Engagement: Powering Change Through People

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